01 · Wherever work happens
From request to completion, in two pockets.
Maya reports a leaking boiler from her phone. Diego, a Brightline technician, handles it from his. Tap the highlighted phone's button to move the job on.
Maya · customer app
Diego · technician app
In the office: New request logged from the customer appPlaying automatically · tap a step or a phone button to take over
02 · Built for real-world conditions
Basements, rooftops, bad signal. It still works.
Offline access
Simulated in your browser — this page doesn't access your camera, location or notifications.Jobs, checklists and customer details are saved on the phone. Technicians keep working without signal; changes wait safely until they’re back online.
Web app (PWA)Yes — cached pages and data
Native appYes — full offline storage
03 · Apps for every audience
One business. Seven kinds of app.
Each audience gets an app designed for what they need to do — and every app reads and writes the same records.
Customer appsBook, track, pay and message — without calling.
Employee appsEach person’s day, jobs and tasks in their pocket.
Delivery and field serviceRoutes, stops, proof of delivery and live ETAs.
Booking appsLive availability, deposits and reminders.
Loyalty appsRewards, member pricing and referrals.
Partner appsOffer work to subcontractors and track it.
Internal operationsApprovals and live numbers for managers.
04 · Connected to the rest of your business
A tap in the field. An update in the office.
Aarni · Brightline officeDiego completed JB-2208
ScheduleUPDATEDDiego free from 14:45Dispatch board updated
Customer recordUPDATEDReport + signature savedMaya Chen · Elm Court
FinanceUPDATEDInvoice INV-5521 · £145Sent to Maya automatically
Stock and purchasingUPDATEDNo changeNot affected by this event
05 · Start with what matters
Start with one app. Expand as you grow.
Brightline started with a simple job app for technicians. Each new app joined the same platform — no starting again.
Progressive web app or native app?
Most businesses don't need to start with an app-store app. We recommend what your users and features actually need.
Progressive web appInstalls from the browser
- One app for iPhone, Android and desktop
- Add to home screen, works offline
- Updates instantly — no app-store review
- Some device features are limited, especially on iPhone
- Not listed in app stores by default
Native appiOS and Android
- Full access to camera, background location and sensors
- Reliable push and background sync
- App Store and Google Play presence
- Higher build and maintenance cost
- Updates go through store review
Start web, go native laterWhat we usually suggest
- Launch quickly and learn what users need
- Add native apps only where they pay off
- Both connect to the same business system
- No data migration when you switch